Services
Luma’s three distinct focuses help councils connect with communities and capture unique insights in a meaningful way.
Strategy
A great strategy sets the foundations for excellent outcomes. Luma provides engagement strategy and planning expertise to create an engagement approach that truly works. With a practical, robust and innovative engagement strategy your organisation understands why and how it engages with the community for any project at any time. Unique individual engagement plans give teams a clear, detailed blueprint for capturing insights that are usable and meaningful for great project outcomes.
Skills
Knowing your teams have the skills they need to plan, deliver and report excellent community engagement is a great feeling. There is no one better to have conversations with your community than the people working to make their places better. Through tailored training workshops your team will gain and sharpen skills to deliver excellent community engagement experiences and outcomes every time. Workshops are designed to provide truly bespoke learning opportunities that are tailored to what makes communities tick.
Study
Sometimes you just need a fresh pair of expert eyes to help you see the opportunities in front of you. Together we’ll deep dive on how your organisation engages with your community to identify what's working and illuminate opportunities for growth. The Study process involves getting into the nitty gritty of existing strategies, plans, web content, communications and processes. This process leads to clear next steps for further strengthening the way you engage with your community.